How to get your student finance letter

To apply for a Smart-Pig student loan you need to verify that you receive student finance. You can do this quickly online! 

You will need to upload this in the Affordability section of the application.

  1. Go to and sign in.
  2. On the homepage, click “letters and emails” at the top right.
  3. Open the most recent “Notification of Entitlement” letter.
  4. Click on the PDF and save it to your computer, OR take a screenshot of the first page of the letter.
  5. Upload the PDF or screenshot during your loan application.

If you have a paper copy of your student finance letter you can upload a picture of it during your application.

Studen Finance Letter

If you get stuck or can’t find the correct document, give us a call on 0203 507 1930 or email us at [email protected].


Need help? Speak to our team

Our customer services team at our UK call centre are on hand to deal with any queries you may have. You can also access your account online 24-hours a day via desktop, mobile or your tablet device.

Visit our Contact Page for more information.

0203 5071 930

[email protected]

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