How to get your Student Finance Letter

To apply for a Smart-Pig student loan you will need to verify that you receive student finance. But don’t worry – it’s really simple to get this information, just follow the instructions below on how to get your Student Finance Letter.

You will need to upload this in the Affordability section of the application.

  1. Go to and sign in.
  2. On the homepage, click “letters and emails” at the top right.
  3. Open the most recent “Notification of Entitlement” letter.
  4. Click on the PDF and save it to your computer or mobile device.

If you have a paper copy of the letter, you can upload a picture during the application instead.

Student Finance Document

If you get stuck or can’t find the correct document, give us a call on 0203 507 1930 or send an email to and a member of the team will be able to help.


Need help? Speak to our team

Our customer services team at our UK call centre are on hand to deal with any queries you may have. You can also access your account online 24-hours a day via desktop, mobile or your tablet device.

Visit our Contact Page for more information.

0203 5071 930


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