Smart-Pig has stopped lending

Ed Boyle and Richard Heis were appointed Joint Administrators over FCL Consumer Finance Ltd on 17 March 2023. FCL ceased trading in February 2023, however the Joint Administrators will continue to operate the company in order to collect out the loan book.

Loans remain subject to the existing payment terms. You’ll need to repay your loan as normal and should continue to make payments in the usual way. As usual, not repaying your loan will be recorded on your credit file.

The Company entered into administration on 17 March 2023. Smart-Pig is no longer issuing new loans, but existing loans continue to be due and owing. You will still be able to make repayment of your loan in the usual way and, as usual, not repaying your loan will impact your credit score.

Further information about the Administration is available on the Joint Administrators’ portal page: Interpath Advisory - INTERPATH Public Case Information (ia-insolv.com). Future updates on the Administration will also be made available on this portal page.

Smart-Pig will not be lending again in the foreseeable future.

Further information about the Administration is available on the Joint Administrators’ portal page: [fcl.ia-insolv.com]. Future updates on the Administration will also be made available on this portal page.

If you are unhappy with any aspect of our service, we would like you to get in touch:

By email: [email protected]

In writing:

Customer relations

FCL Consumer Finance Ltd

c/o Interpath Advisory

10 Fleet Place

London

EC4M 7RB

By telephone: 0203 5071 930

Mon – Fri: 09:00 – 17:00

Sat – Sun: Closed

Loans remain subject to the existing payment terms. You'll need to repay your loan as normal and should continue to make payments in the usual way. As usual, not repaying your loan will be recorded on your credit file.

    Our call centre remains open to customers for continued support and all payment methods can be used as normal.

    Yes - the FCA has been informed of the situation and we are giving them regular updates with the assistance of our Advisors.

    Your credit file will be updated as usual depending on the repayment of your loan.

    FCL entering administration means that it is insolvent and does not have sufficient assets to pay its debts in full. In an insolvency, all unsecured creditors receive an equal share of those funds which are remaining after the costs have been settled and both the secured and preferential creditor claims are paid in full. The remaining funds are distributed equally to all unsecured creditors with a valid claim, based upon the value of their claim.

    The level of the dividend to creditors is set by the funds which remain available after asset realisations are complete, and the costs have been paid, together with the level of creditor claims we receive. The Joint Administrators have a statutory duty to treat all unsecured creditors equally.

    You can submit a proof of debt for your claim by filling out the creditor claim form found Interpath Advisory - INTERPATH Public Case Information (ia-insolv.com).

    However, at this stage it is uncertain whether there will be any return to unsecured creditors.

    What students say about us...

    Healpandadvice

    Need help? Speak to our team

    Our customer services team at our UK call centre are on hand to deal with any queries you may have. You can also access your account online 24-hours a day via desktop, mobile or your tablet device.

    Visit our Contact Page for more information.

    Phone
    0203 5071 930

    Email
    [email protected]

    Live chat
    Live chat
    (coming soon)